Privacy Policy

Privacy Policy

Effective Date: September 1, 2024

Vilanova Brazilian Jiu-Jitsu (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, including communications by SMS text messages, when you interact with us, whether as a potential, current, or inactive customer. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following information when you interact with us:

• Contact Information: This includes your name, email address, phone number, and mailing address.
• Payment Information: For billing purposes, we may collect payment information such as your credit card number, billing address, and payment history.
• Website and Usage Data: We collect data on how you interact with our website, such as your IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To fulfill your requests, schedule classes, and communicate effectively with you.
• Marketing and Communication: To keep you updated on classes, promotions, and events. This may include SMS text messages, emails, and phone calls.
• Customer Support: To respond to inquiries, offer assistance, and ensure a positive experience.
• Improving Services: To evaluate and improve our website, classes, and customer service.

3. SMS Communications

By providing your phone number, you agree to receive SMS text messages from us regarding:

• Potential Customer Communication: Messages about trial classes, inquiries, and other introductory information.
• Current Customer Updates: Notifications about class schedules, important updates, and promotional offers.
• Inactive Customer Engagement: Messages inviting you to re-engage with our services or informing you about exclusive offers for returning customers.

Opt-Out Option
You can opt out of SMS communications at any time by replying “STOP” to any text message you receive from us. Please note that if you opt out, you may miss important information regarding your class schedules or updates.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors or marketing services. These providers are obligated to maintain the confidentiality of your information.

We may also disclose your information when required by law or to protect our legal rights, property, or the safety of our employees, clients, or the public.

5. Data Security

We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no data transmission over the internet or electronic storage is completely secure. We encourage you to take precautions to protect your own information, such as using secure passwords.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• Opting Out of SMS and Email Communications: You may unsubscribe from our SMS messages by replying “STOP” or from marketing emails by following the unsubscribe link in the email.
• Requesting Access or Deletion: You can request to access, correct, or delete your personal information by contacting us directly at info@vilanovabjj.com.

7. Children’s Privacy

Our services are intended for individuals over the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have inadvertently collected such information, please contact us to have it removed.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. When we do, we will post the revised policy on this page with the updated effective date. Your continued use of our services after changes are made signifies your acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Vilanova Brazilian Jiu-Jitsu
77 S. Glenn Drive, Camarillo, CA 93010
Phone: 805-465-0895
Email: info@vilanovabjj.com